Installation et support d'iCloud

solution de problèmes.

Problèmes communs à iCloud

Changes sync between devices slowly.
Data appear on one device but not another.

We do not support iCloud issues due to limited visibility
We've found that the following steps address most iCloud sync issues, make sure you have a backup before start.

1. Le même compte iCloud sur tous les appareils.

Ensure that you're using the same iCloud account on all devices.
Go to Settings > iCloud and verify that the email displayed is the same on all of your devices.

2. Assurez-vous que iCloud peut utiliser des données cellulaires

If your iPhone isn't connected to the Internet through Wifi, see if iCloud Drive has permission to use cellular data.
iOS 10.2 and earlier: Go to Settings > iCloud > iCloud Drive, scroll to the bottom of the screen, and see if the toggle next to "Use Cellular Data" is enabled.
iOS 10.3 and later: Go to Settings > Cellular, scroll to the bottom of the screen, and see if the toggle next to "iCloud Drive" is enabled.

3. Assurez-vous que votre compte iCloud dispose d'un espace de stockage

If your iCloud account is low on storage space, iCloud may have trouble making all of your data accessible. In that case, increasing your available storage space may resolve the issue.
You can check how much storage space is available in your iCloud account like so: go to Settings > iCloud and check the value listed on the Storage button.

4. Assurez-vous que vos appareils disposent de peu d'espace de stockage.

If your device is low on storage space, iCloud may not be able to make your notes accessible while you are not connected to the internet. In that case, freeing up storage space on your iPad may resolve the issue.
You can check how much storage space is available on your devices like so:
go to Settings > General > Storage & iCloud Usage.

5. Assurez-vous que vos appareils n'ont pas une batterie faible

Pour prolonger la durée de vie de la batterie, le mode faible consommation désactive la synchronisation iCloud sur un périphérique. Si la batterie de votre appareil est faible, chargez-le jusqu'à ce qu'il soit hors du mode d'alimentation réduite.

6. Redémarrez vos appareils.

Restarting your devices often addresses iCloud sync issues.

7. Eteignez / allumez iCloud au sein de l'application.

Accédez à l'application & gt; Configurations & gt; Avance Désactivez iCloud, désactivez iCloud dans l'application, fermez l'application, redémarrez l'appareil et réactivez iCloud.

8. Activer / désactiver iCloud Drive

Turn off/on iCloud Drive on all devices that are using the app, then turn it on again. Only try this option if the ideas above have not helped, we are not responsible for data lost.

9. Contactez Apple.

If the steps below are unsuccessful, please reach out to Apple for additional help, as we have extremely limited visibility into iCloud.
You can contact iCloud's support team via this website: