Instalação e suporte do iCloud

solução de problemas.

Problemas comuns do iCloud

Changes sync between devices slowly.
Data appear on one device but not another.

We do not support iCloud issues due to limited visibility
We've found that the following steps address most iCloud sync issues, make sure you have a backup before start.

1. A mesma conta do iCloud em todos os dispositivos.

Ensure that you're using the same iCloud account on all devices.
Go to Settings > iCloud and verify that the email displayed is the same on all of your devices.

2. Certifique-se de que o iCloud possa usar dados de celular

If your iPhone isn't connected to the Internet through Wifi, see if iCloud Drive has permission to use cellular data.
iOS 10.2 and earlier: Go to Settings > iCloud > iCloud Drive, scroll to the bottom of the screen, and see if the toggle next to "Use Cellular Data" is enabled.
iOS 10.3 and later: Go to Settings > Cellular, scroll to the bottom of the screen, and see if the toggle next to "iCloud Drive" is enabled.

3. Certifique-se de que sua conta do iCloud tenha espaço de armazenamento

If your iCloud account is low on storage space, iCloud may have trouble making all of your data accessible. In that case, increasing your available storage space may resolve the issue.
You can check how much storage space is available in your iCloud account like so: go to Settings > iCloud and check the value listed on the Storage button.


4. Certifique-se de que seus dispositivos tenham pouco espaço de armazenamento.

If your device is low on storage space, iCloud may not be able to make your notes accessible while you are not connected to the internet. In that case, freeing up storage space on your iPad may resolve the issue.
You can check how much storage space is available on your devices like so:
go to Settings > General > Storage & iCloud Usage.

5. Certifique-se de que seus dispositivos não tenham bateria fraca

Para prolongar a duração da bateria, o modo de baixo consumo desabilita a sincronização do iCloud em um dispositivo. Se o seu dispositivo tiver uma bateria fraca, carregue-o até que esteja fora do modo de baixo consumo.


6. Reinicie seus dispositivos.

Restarting your devices often addresses iCloud sync issues.

7. Desligue / ligue o iCloud dentro do aplicativo.

Vá para o aplicativo & gt; Configurações & gt; Avançar Desative o iCloud, desative o iCloud dentro do aplicativo, feche o aplicativo, reinicie o dispositivo e ative o iCloud novamente.


8. Ativar / desativar o iCloud Drive

Turn off/on iCloud Drive on all devices that are using the app, then turn it on again. Only try this option if the ideas above have not helped, we are not responsible for data lost.

9. Entre em contato com a Apple.

If the steps below are unsuccessful, please reach out to Apple for additional help, as we have extremely limited visibility into iCloud.
You can contact iCloud's support team via this website:
https://www.apple.com/support/icloud/contact/